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CCTV Remote Monitoring Explained


Many households and business owners now add CCTV to their list of important security measures, to help protect what’s theirs and to record criminal activity in the event of an incident.

For most homeowners, having a top quality CCTV system installed for home monitoring is enough to feel secure and give you peace of mind but for those in business, having to deal with the possibility of being broken into and stock stolen or large amounts of cash taken, or the shop front being vandalised and windows smashed, extra security is always a bonus.

A remote monitoring service works in tandem with your current CCTV system, providing you with that all important additional security and protection.

Basically, remote CCTV monitoring is akin to having an on-site security guard working for you 24 hours a day, 7 days a week, 365 days a year but for a fraction of the cost to your business.

How Does CCTV Remote Monitoring Work?

Your CCTV security system will be connected to the remote monitoring station you have chosen to employ, via an internet connection.

It’s up to you whether you choose to ‘live’ monitor 24/7, or only switch the service on when the building is going to be empty.

If your CCTV system picks up on any suspicious activity, the remote monitoring station will be sent an alarm.

This alarm will be noted by one of the operators, who will be able to look at images from your CCTV cameras via their monitoring screen.

The operator can pan, tilt and zoom in closely on the images so they can identify why the alarm was raised and will act accordingly, notifying a key holder and the correct emergency services if they are needed.

As part of a remote monitoring service, a live audio warning may be played across your premises, to warn any intruders that they’ve been seen, which on most occasions is enough to see them scarper before the police or someone else arrives.

Remote monitoring can help save your business thousands of pounds in potential losses.

For more information regarding our CCTV installation, repairs and maintenance services, please click here, or call and speak to one of our expert CCTV installers NOW on 0121 369 1510.

Our local CCTV installers, covering Birmingham and the surrounding areas, are experts when it comes to the design and installation of home and business CCTV security systems.

Which CCTV camera brand is the best one to choose?

When it comes to purchasing a new CCTV security system for your home or business premises, one of the most common questions that people want answering is which one of the many brands of CCTV camera’s is the best one to choose?

There’s a myriad of CCTV camera manufacturer’s producing good quality cameras today and with so many to choose from, from the tried and tested CCTV cameras that you’ve probably heard of, to the more recent ones to market, the process can be quite a daunting experience.

The best thing to do before deciding which brand to go for, is to work out exactly what type and style of CCTV camera is going to be the one most suitable for your specific requirements and budget.

There’s no sense in choosing a brand of CCTV camera based on the fact that you’ve heard of them and they get good reviews, if it isn’t going to provide you with the surveillance that you need.

Our advice as expert CCTV installers, is to think carefully about the type of monitoring and surveillance you want to achieve – look at whether you want indoor, outdoor, IP, HD, analogue or PTZ cameras. Once you’ve decided that, you can then look at the different brands of CCTV cameras and what each one can offer you by way of style, design, functionality etc..

To understand more about which brand of CCTV camera to choose and why, it’s always better to speak to a qualified CCTV engineer, who has years of experience in the industry and is familiar with most of the brands that are available to choose from. They’ll give you their expert opinion and advice concerning which brand and type of CCTV camera is best suited to your individual requirements and budget.


For help and advice concerning your home or business security requirements, please call 0121 369 1510 TODAY and speak with one of our expert CCTV installers, or simply fill in the free CCTV quote form below and one of our fully qualified CCTV installers will reply within the hour. 

Which one’s the best – a CCTV System or a Burglar Alarm?

When it comes to putting safety measures in place around the home, more is more, not less. The more ways in which you can protect your home and loved ones, the better.

As for whether you should opt for the CCTV system over a burglar alarm, really comes down to your individual thoughts and needs. Both CCTV cameras and burglar alarms are excellent ways of adding extra security around your property, they are visible for all to see and as such, both act as strong visual deterrents.

But if you only have the luxury of choosing just one of these for the time being, which one should you think about having installed first?

As experts in the field of home protection and security, CCTV just pips the burglar alarm to the post, but why?

Well, as we’ve already mentioned, they both act as great deterrents and should keep the burglars at bay but while the burglar alarm can be seen and makes a noise if an incident occurs, distracting the intruders, that’s where its usefulness ends. The burglar runs away, with no evidence of their ever being an intruder in your home.

As for the CCTV, with its cameras pointing here and there, picking up images and footage, dates and times of when the intruder was there and so on..

CCTV offers 24 hour surveillance, 7 days a week, even when you’re away from home these days and produces evidence that can be handed over to the police in the event of a crime being committed. This evidence could lead to the perpetrator being caught and possibly convicted for their crime.

A high-quality CCTV system provides continuous, all round home surveillance with evidence but as we said at the beginning of this guide, more is definitely more, so our advice would be to try and ensure you have both.

Please click here to find out more about our CCTV installation, repairs and maintenance services here in Birmingham, or call and speak to one of our local CCTV installers TODAY on 0121 369 1510.

Alternatively, fill in the form below for a free no-obligation CCTV quote within the hour.

We are No.1 for home and business CCTV Camera Systems in Birmingham

The Pros and Cons of Dummy Cameras – a quick guide

CCTV security systems for the home or business premises are one of the best ways of protecting and securing what’s yours.

By placing high quality CCTV cameras in vulnerable areas inside and outside your home or business premises, you are not only making it feel safer and secure, you’re helping to deter criminals from even considering targeting your property in the first place.

CCTV cameras are proven to act as a strong deterrent against criminals and with such a wide range available today, at more affordable prices, there’s a CCTV system to suit everyone’s budget.

However, what’s also available on the market today is something called a Dummy Camera – which essentially means a fake camera.

These dummy cameras are not only cheap but they also look like the real thing, unfortunately they don’t act like real CCTV cameras, as they don’t have the ability to record anything. Some of them even have real CCTV camera features like pan, tilt and zoom but they might as well not bother, as no images or footage can be recorded, making them pretty useless and a waste of money.

The only slight advantage they have is that they do look like the real thing and could potentially make an intruder think twice, as no one wants to be caught on camera.

The only trouble is, professional criminals can spot the difference immediately, meaning if they do target your home or business premises, the dummy cameras are no use at all, as they can’t capture a single image.

Dummy cameras might sound like a great idea but they simply don’ have the capabilities to do anything if an incident occurred and can create a false sense of security.

Here at, we provide real CCTV security solutions with real cameras, so if the worst happens, you’ll have the evidence – call NOW on 0121 369 1510.

Our home and business CCTV security systems can be tailor-made to suit your specific requirements and budget. The number of CCTV cameras needed depends on what surveillance is being carried out.

High quality CCTV systems installed by fully qualified CCTV installers – Birmingham’s best!

CCTV system maintenance – how important is it really?

Your home or business CCTV system should be checked on a regular basis to ensure it continues to work perfectly.

An annual maintenance service, or regular maintenance plan, is one of the best ways of making sure each component within your CCTV system is working as it should be, meaning perfect images and footage results every single day.

If an issue is discovered upon inspection of your residential or commercial CCTV system, our expert installers will carry out the required work.

The quality of your images can be compromised by having dirty camera lenses, or maybe the cameras have changed position slightly and simply need moving back into the right place, to make sure they’re focused on the exact area that needs monitoring.

Our fully qualified CCTV service engineers here at carry out maintenance tests on your CCTV equipment whilst the system continues to monitor, meaning no interruptions to surveillance.

A monthly or annual maintenance check will be carried out by one of our highly skilled CCTV service engineers, to make sure your home or business CCTV security system is up-to-date and in good working condition.

Business owners can request a written record of maintenance inspections if required.

A normal visit by one of our fully qualified CCTV engineers usually consists of firstly, a camera check. The lenses are cleaned and checked to make sure they are focused correctly and adjusted if necessary. Motion detection sensors are checked along with other camera functions, such as the pan, tilt and zoom function.

The engineer will cut back any foliage that might be in the cameras viewing area and camera positions will be checked to make sure the viewing area hasn’t been compromised.

Secondly, the wires will be looked at to make sure none have come loose or are exposed. Checks for wear and tear wil also be carried out, plus the sound and images/footage will be inspected to make sure their’s perfect transmission.

The engineers will then clean the monitors, check that the picture quality is clear and make sure the settings are correct. The time and date stamp will be inspected to ensure they are set correctly and the cables will be looked at to make sure they’re connected properly and are in good condition. All switches and equipment will be inspected to make sure everything is fully functioning.

To find out more about our CCTV annual/monthly maintenance plans, please call TODAY on 0121 369 1510, or fill in the free form below for a quick no-obligation quote.

Our expert engineers are all fully qualified in CCTV installation, repairs and maintenance. For more information regarding the CCTV services we provide, please visit our homepage –

How much does CCTV installation cost?

The cost of CCTV installation to protect your home or business property can vary drastically depending on a number of factors, including:

  • the sophistication of the system
  • the quality of the cameras and equipment
  • the number of cameras required
  • the size of your premises and where the cameras are to be placed
  • your surveillance requirements and for how long footage needs to be stored
  • your geographical location

Equipment Costs

As with anything in life, you get what you pay for when purchasing CCTV cameras and their related equipment. A cheap do-it-yourself camera can be bought from your local DIY store for as little as £60, but the price reflects the quality of the system and the footage will leave a lot to be desired.

If you are looking to invest in a security surveillance system that will do the job properly, a minimum of £250 is required for cameras considered good quality.

Of course, the cost of the equipment can jump considerably if you want a system that is highly-sophisticated with many modern capabilities, such as High-Definition recording, infrared recording, and pan/tilt/zoom. And the more cameras required on your network, the more expensive the installation will be.

Installation Costs

For a professional installation, including the supply of your chosen cameras and equipment, the costs can be anywhere from £500 to up to thousands of pounds, depending upon the system sophistication and the level of work involved in the installation process.

Setting up a complex system will of course incur higher charges than a simple one camera installation. Additional factors which can increase installation fees include the height at which cameras are to be installed and the location of your premises. For example, installers may charge more for those living or operating on the remote Scottish Highlands.

Our Advice

We recommend avoiding cheap cameras from your local DIY store, as these will result in grainy images that are of little use to anyone. Criminals are also good at spotting surveillance equipment which is there to act as a deterrent rather than to perform any real crime preventing work.

For more help and advice regarding our CCTV installation, repair and maintenance services, please call 0121 369 1510, or fill in our quick and easy CCTV form below for a free quote.

Dome security cameras for inside the home – our guide

With so many dome cameras to choose from, how do I know which one’s right for me?

There’s a wide range of dome security cameras on the market to choose from, manufactured by various companies. They vary in price and include features which range from simple to complex, however they all do the same job of protecting our home and loved ones.

Dome cameras are named as such because they are dome shaped and as a result of their neat, compact shape, it’s hard to see where exactly the camera is monitoring unless you stand right next to it. They are the perfect indoor camera due to their small, neat size, often going unnoticed.

They are commonly positioned in hallways and in corners of a room, enabling the camera to capture large areas.

These type of cameras generally swivel for maximum coverage and come in a variety of styles with numerous features available, including indoor, outdoor, Infrared, Internet Protocol (IP), Pan, Tilt & Zoom (PTZ) and vandal proof.

Vandal proof dome security cameras are made tough enough to withstand attempted destruction by intruders and are perfect for outdoor use.

Many people choose an indoor dome security camera to protect their home because their neat and compact in size, very easy to install and are capable of monitoring a large area because of their rotation feature. They’re also available in a number of different colours to help blend in with their particular surroundings and include tinted glass or plastic coverings to stop people from knowing which way the camera is pointing.

The right dome security camera for you depends on your individual needs and different features exist to cover these requirements. Your dome security camera can include a combination of features from those described above.

For more help and advice on dome security cameras, or for more information regarding our CCTV installation, repair and maintenance services, please call 0121 369 1510, or fill in our quick and easy CCTV form below for a free quote.

CCTV explained: the different CCTV camera types to consider

It’s important to consider all the options available on the CCTV camera market when investing money in a surveillance system for your home or business. Different types of CCTV camera are suited to particular situations, properties, and requirements.

Below you will find our simple guide to help you gain an understanding of the CCTV camera varieties available:


The dome CCTV camera can be fitted via a wall or ceiling-mount. It is ideal for indoor use but can also be used as an outdoor camera in certain situations. The dome camera is shaped as its name suggests. They are considered less obtrusive than other types of camera and are usually used in retail environments.


A dome CCTV camera


The design of the dome camera makes it difficult for observers to distinguish in which direction the camera is pointing/recording, making it an excellent deterrent for shoplifters and thieves.

Other benefits include the doom’s vandal-proof features and built-in infrared technology, which can however be affected from glare due to the dome’s clear protective casing. Other types of doom cameras include:

  • Internal dome (for internal use only)
  • Open-faced dome (more effective infrared capabilities)


This type of camera is more traditional in appearance than the dome option and can be wall or ceiling-mounted. It’s long, thin and cylindrical in shape, making it more suitable for outdoor use rather than indoor use due to its larger, more obtrusive appearance.

CCTV Installation

A bullet CCTV camera


A bullet camera is capable of day/night vision, infrared vision, colour recording, and is available with fixed or varifocal lenses. The longer shape makes the bullet camera the best option for long-distance work. Other types of bullet cameras available include:

  • Mini bullet (most suitable for short-distance internal use)


A pan/tilt/zoom (PTZ) camera is capable of left to right viewing (panning), up and down movement (tilting), and can also zoom in for a closer view or zoom out for a wider viewing range. This type of camera should only be installed in situations where a surveillance operator is monitoring and controlling the camera, as the technology can otherwise become a nuisance rather than a benefit.

If you would like professional advice from a local CCTV installer, contact us free on 0121 369 1510 or complete our no-obligation quote form for a quick reply.

Top considerations when choosing a home CCTV system

Making the right choice is important when choosing a new CCTV system for your home. You are investing your hard-earned money in protective equipment and you need to be sure that your money is being well spent on the appropriate security technology for your circumstances and property.

There is a seemingly never-ending supply of CCTV options available on the market and choosing the correct set up is a daunting task.

We can help you make the right decisions based on your needs and lifestyle, but we also like our customers to know what considerations they should be aware of when installing a CCTV system.

Our following top tips are simple but are good starting place for any homeowner considering a CCTV installation:

  • Budget – set an early budget based on the maximum you are willing to pay for CCTV equipment, and don’t be tempted to go over your limit. You need to factor in the cost of the camera/s, additional equipment, and installation costs. CCTV cameras can be cheap but cheap is not always the most cost-effective option.
  • Analyse – analyse your circumstances and why you are installing a CCTV system. Based on the results, decide what level of technology you need. Do you need an indoor or outdoor camera? Do you want to record at multiple points?… You should weigh up suitable positions and also take a camera’s Field of View (FoV) into consideration.
  • Technology – CCTV capabilities have developed so much in recent years. Higher resolution IP cameras can capture sharp images that can be used in court as evidence. Lower resolution options are cheaper and can act as a valuable crime deterrent. Other factors to think about include camera type, night vision and tilt/zoom/pan.
  • Viewing – How do you plan on viewing the footage which is caught by your camera/s and what software will you use? An IP camera requires set up with a network video recorder (NVR) and a monitor on which to view the images, such as a computer. You should also research remote monitoring capabilities; this technology allows you to live stream images from your cameras via a smartphone, tablet or computer.

If you would like to discuss these issues with a security professional in the Birmingham area, you can contact us for free on 0121 369 1510 or complete are simple no-obligation quote form.

Workplace CCTV: how to stay within the law

Our workplace CCTV guide will help your business stay on the right side of the law

The Information Commissioner’s Office (ICO) began regulating the use of CCTV in 2000, when it introduced a Code of Practice under the Data Protection Act 1998.

In the years since 2000, CCTV use has increased exponentially in the UK, resulting in the passing of the Protection of Freedoms Act (POFA) and the introduction of a new Surveillance Camera Code of Practice in 2013.

The Code of Practice is designed to protect the public from intrusive and unnecessary CCTV monitoring in an age when surveillance technology is constantly advancing to allow for new capabilities. The Code of Practice does NOT apply to homeowners with private CCTV cameras.

Business owners who have CCTV installed in the workplace or those considering installation should ensure they follow the 12 guidance steps as published in the ICO’s Code of Practice.

The major points from the Code of Practice are:

  • The Information Commissioner’s Office (ICO) must be notified of your intention to install CCTV cameras. You must also give them a valid reason for the installation.
  • You will need to record your ICO renewal date and renew within good time.
  • Employees, customers and visitors must be made aware of the presence of CCTV cameras and informed via warning signs that they may be recorded. These signs must be clearly visible throughout the workplace.
  • There should be one individual within the business who is responsible for all CCTV activity.
  • Workplace CCTV equipment should be of a high quality and produce images which can be used effectively by law enforcement agencies, such as the police.
  • The equipment used to access the CCTV images should be stored securely and accessible to only a limited number of authorised individuals.
  • The surveillance system should be used solely for the purpose of which you notified the ICO. Do not use CCTV equipment to assess staff performance if you stated the purpose was for preventing theft.
  • Anyone who features in the recorded CCTV images can request copies within 40 days (you can charge up to £10). An authorised individual within your business should know how to handle this type of request.

Please click here for more information about workplace CCTV and how we can help your business.